“Let’s Build Phone Systems Together”
| The Customer | The second largest home improvement store chain in the US (TELECO customer since 2001) |
| Called Us In | 2005 |
| Number of Locations Involved |
186 |
| The Problem | Their phone systems were antiquated. |
| It Was A Problem Because |
Employees could not work efficiently and provide excellent customer service because phone systems could not provide the feature functionality required by today’s retail store. |
| Their Timeframe | 180 days |
| Our Solution | Upgrade phone systems to provide new applications that would allow better employee productivity. |
| Our Speed | 180 days |
| Their Feedback | “Excellent job; no glitches.” |
| The Products | TELECO service and support; Toshiba phone systems |